Policy – Terms and Conditions

Last updated: August 2026

Welcome to Ethica House. These Terms and Conditions (“Terms”) govern your use of the website located at https://www.ethicahouse.it (the “Website”) and the advisory and consulting services provided by Ethica House (“we,” “us,” “our”). By accessing this Website or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use the Website or our services.

1. Definitions

“Services” means the advisory, consulting, and property-related support we provide, including Relocation Consulting and Protected Purchase support. “Client,” “you,” and “your” refer to any person accessing the Website or engaging our Services.

2. Use of the Website

You may use this Website for lawful purposes only. You agree not to use it in any way that breaches applicable laws, infringes the rights of others, or disrupts the Website’s operation. All content on this Website — text, graphics, logos, images, and design — is the property of Ethica House or its licensors and is protected by copyright and intellectual property laws.

3. Cookies

This Website uses cookies to help personalise your online experience and for statistical or marketing purposes. By using the Website, you consent to the use of required cookies in accordance with our [Privacy Policy / Cookie Policy]. Some cookies are essential for the Website to function; optional cookies may be accepted or declined. Please refer to our Privacy Policy for full details on how we handle your data.

4. Intellectual Property & Content

Unless otherwise stated, Ethica House owns the intellectual property rights for all material on this Website. You may access this material for your own personal use subject to restrictions set in these Terms. You must not republish, sell, rent, sub-license, reproduce, duplicate, or redistribute content from this Website without our written permission.

5. Nature of Our Services

Ethica House provides independent advisory and consulting services to support foreign buyers in the property purchase and relocation process in Italy. Our role is to inform, analyse, guide, and advocate on your behalf as an independent party.

Where our Services include real estate mediation (“mediazione”), such activity is carried out under the supervision and licence of a duly registered Italian real estate agent (agente immobiliare) working with Ethica House.

6. Not Legal, Tax, or Financial Advice

The information and guidance we provide are advisory in nature and do not constitute legal, tax, notarial, or financial advice. While we draw on professional experience and knowledge of the Italian property market, we are not a substitute for a licensed lawyer (avvocato), accountant (commercialista), notary (notaio), or other regulated professional.

For matters requiring formal legal, tax, or notarial validation, we can coordinate or recommend qualified independent professionals, but final decisions and formal advice remain the responsibility of those professionals and of you, the Client. You are encouraged to seek independent professional verification before committing to any transaction.

7. Engagement, Fees & Payment

The specific scope, deliverables, and fees for any Service will be agreed with you in advance, in writing, before work begins. The initial introductory call is provided free of charge. Consulting services are charged on the basis agreed at engagement; Protected Purchase support is subject to the fees set out in your individual engagement agreement.

In the event of any conflict between these Terms and a signed individual engagement agreement, the individual engagement agreement shall prevail.

8. Client Responsibilities

You agree to provide accurate and complete information relevant to your engagement. Our analysis and recommendations are based on the information available to us and on market conditions at the time. You acknowledge that property decisions carry inherent risk, that we cannot guarantee any specific outcome, price, or investment result, and that the final decision to proceed with any purchase or transaction rests entirely with you.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Ethica House shall not be liable for any indirect, incidental, or consequential losses arising from the use of the Website or our Services. Nothing in these Terms excludes or limits our liability for fraud, gross negligence, or any liability that cannot be excluded under Italian law. Our total liability in connection with any engagement shall not exceed the fees paid by you for that engagement.

10. Third-Party Links

This Website may contain links to third-party websites or reference third-party professionals. We are not responsible for the content, accuracy, or practices of any third-party site or service, and inclusion of any link does not imply endorsement.

11. Right of Withdrawal (Consumers)

If you are a consumer engaging our Services at a distance, you may have a statutory right of withdrawal under Italian and EU consumer law (Codice del Consumo). Details of any applicable withdrawal right, and any circumstances in which it does not apply (for example, where you request that services begin during the withdrawal period), will be set out in your engagement agreement.

12. Data Protection

We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable Italian law. Full details of how we collect, use, and protect your data are set out in our [Privacy Policy].

13. Governing Law

These Terms are governed by and construed in accordance with the laws of Italy. Any disputes arising in connection with these Terms or our Services shall be subject to the jurisdiction of the competent court of Trieste, subject to any mandatory consumer protection provisions that grant you rights in your country of residence.

14. Changes to These Terms

We may update these Terms from time to time. The version in force is the one published on this Website, with the “Last updated” date shown above. Continued use of the Website or our Services after changes constitutes acceptance of the revised Terms.

15. Contact

For any questions about these Terms, contact us at: info@ethicahouse.it · (+39) 352 0856860.